HMS: Homeowner Management Services Association Management Homeowner & Board Login

How Can We Help?

Looking to Sell Your Home?
HMS Associates can help!  Find out more on the "Real Estate Services" page.

Log in to access all of our features, including the following:

Making a Payment Online
Use the "Pay Assessments" page to make online payments.

Downloading Forms and Documents
The "Document Library" page contains useful files that you can download access at any time.

Reply To Violation Letters
You can add a comment or update to a Violation Letter that you have received from the "Violations" page.

 

What's New

After-Hours Emergencies

Association emergencies include plumbing issues, roof leaks, weather-related damage, and access problems that prevent you from reaching your home.  For these types of emergencies outside of HMS' regular business hours, call 770-609-1660 and leave a message and an on-call HMS Associate will contact you as soon as possible.  Keep in mind that this phone number is reserved for Association emergencies only.

For all life-threatening emergencies, always dial 911.

Disclaimer:  HMS strives to keep all of the details on our HMS community websites up to date, but occasionally some older and/or incorrect details may remain on our webstie.  We apologize for any confusion and/or frustration that this may cause.  See the "Terms and Conditions" link at the bottom of the website for more details.

“We love HMS because of its professional service team and attention to details.”

 - Homeowner, Johns Creek, GA

 

HMS icon    Payment Options

Payments Are Easy With HMS

 

HMS offers convenient payment options for homeowners to pay association dues or assessments.

Payment by Check - MAILED IN

Payment by Hand Delivery/Courier & Multiple Property Owners

Payment Online Using this Website

Online Payments using a Service other than this website:
      Using your Electronic Bill Pay (EBP)/Remittance Services

Late Payment Fee Waiver Requests

Change of Name or Alternate Mailing address

 

Payment by Mail with a Check

If you would like to mail a payment, send to:

    Your Association's Name
    c/o HMS Inc.
    P.O. Box 908
    Commerce, GA 30529
  • Make checks payable to your Association not to HMS.
  • Include the payment stub with your payment (one check per property).
  • Write your full account number in the memo section on your check (e.g., 402-XXX-XXXXXXXXXX)
    Refer to your statement for your full account number.
  • Please allow 7 to 10 days mailing and processing time.

If you have more than one property to pay for, please see the section for Multiple property owners.

 

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Payment by Hand Delivery/Courier & Multiple Property Owners

Payments may be delivered Monday through Friday from 9:00 am until 5:00 pm at HMS’s office, located at 1260 Old Alpharetta Road, Alpharetta, GA 30005.  Receipts are issued as proof of payment to members paying in person.  There is not a drop box for after-hours payment.

Multiple Property payments may be mailed to the above address.  Please do not mail your payments to this address unless paying for multiple properties.  Thank you.

 

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Payment Online Using This Website

In order to use the online payment feature on this website you must be a Registered User.  Click here, or on the How to Register link in the Help Box below for instructions on how register and receive your login information.

Payments are accepted using e-check (bank draft), and credit cards (AMEX, Discover, MasterCard, and Visa).  There is no fee for e-checks/bank drafts.  However, there is a 3.25% fee for credit card payments charged by the processing company.

Need Help Registering or With Your Password?

If you are a first-time user, read our How to Register page for information on how to set up your account for online access.  Forgot your password?  Click here for assistance.

 

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Online Payments through other Online Services

(Your Bank's Bill Pay, Quicken, MS Money, Online Remittance Services, etc)

Payments may be electronically routed to:

Your Association's Name
c/o HMS Inc.
P.O .Box 908
Commerce, GA 30529

  • Make checks payable to your Association not HMS.
  • Include the payment stub with your payment (one check per property).
  • Write your full account number in the memo section on your check (e.g., 402-XXX-XXXXXXXXX).
    Refer to your statement for your full account number.
  • Please allow 7 to 10 days mailing and processing time.


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Late Payment Fee Waiver Requests

Requests for waiver of Late Fees must be submitted in writing to our offices. You may either mail or use the Contact Us page.


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Change of Name or Alternate Mailing Address

If you continue to own your property and wish to receive any Association correspondence at another address, or if you want to update any account information such as names, email, phone numbers, etc., then simply send us your updated information through our Contact Us page.

Requests for ownership changes must include the appropriate documentation and must be submitted in writing, either through our Contact Us page, or by mail to:

Your Association's Name
c/o HMS Inc.
P.O .Box 2458
Alpharetta, GA 30023-2458

 

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HMS Helping You and Your Association

If you have questions regarding your account balance or payment credits, you may review your account online using this website.  You may also call 770-667-0595 (Accounting Services Department), email us, or Contact Us to request information.

What does it mean to do business with an AAMC?
HMS is proud to be a Platinum Sponsor of the Georgia Chapter of CAI.
The Better Business Bureau's review for HMS
7 Reasons to work with a Realtor

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Association Management:
Homeowner Management Services Inc.
P.O. Box 2458 • Alpharetta, GA 30023-2458
(770) 667-0595 • HMS@hms-inc.net
Real Estate Services:
HMS Associates Inc.
1260 Old Alpharetta Road • Alpharetta, GA 30005
(678) 990-7876 • HMS@HMS-Associates.com

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