Issue with Yahoo Preventing Email Delivery
The company behind all Yahoo-based email services has chosen to block many of the emails that HMS sends to email addresses ending in @yahoo.com, @aol.com, and @verizon.net. In addition to affecting HMS, this has impacted every firm using the same service to send out emails. We estimate that this may include 400,000 homeowners across the country.
Until Yahoo corrects the issue that is blocking the emails, all email addresses ending in in @yahoo.com, @aol.com, and @verizon.net will not receive communications sent from email@example.com.
If you are trying to Register for your HMS community website, or reset your Password, and you have an email address ending in @yahoo.com, @aol.com, and @verizon.net, then please contact HMS’ accounting department so that we can manually assist you.
All other email addresses are working normally.